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Important
From Chamoise Collection
Today there are more than 40 tailor shops on Ko Chang, so it can be hard to choose. Our quality and service is at its peak, and if you by any chance should be discontented with your clothes we will change or refund the full amount. Please find more info about the owners of Chamois Collection which should be a guarantee for your satisfaction.
Chamois Collection is not the cheapest on Ko Chang, but when you buy from our shop you can be sure that the material, etc is what our sales people promise you.
Below letter if from a Danish costumer that did not choose Chamois collection and got very dissapointed.
English letter from Per Jensen
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To Kacha Resort and Spa management
First I would like to thank you for a wonderful 12 days holiday at your resort (11-23 February 2008). Both my family and myself really enjoyed our stay - and we plan to come back to Kacha and Ko Chang.
But we had one (only) very bad experience - we visited the tailor-shop just outside Kacha (turning right - 25-30 meters, on the right hand side of the road). I have attached a businesscard for the shop.
I have understood that the tailor is renting the shop from Kacha, and I would therefore like to bring following to you attention.
My oldest daughter wanted to get a nice tailormade dress for her konfirmation (a religious event), which took place March 30, 2008 (2 days ago). But the tailor never managed to make the dress during our stay even though had more than 8 days (and we had 3 fittings) to do so and after that he promised to send the dress - and a free bonus dress as a "sorry for the trouble gift" - after our departure.
Unfortunately we have paid for the dress !.
I have contacted the tailor via phone, and tried to reach him by e-mail without any response.
Last week I asked Mr. Brian Boysen, Evolution Tour to contact the tailor. And I was informed that the tailor promised that the dresses would be send the day after, and that he would e-mail me.
Looking back on this experience I will advice any one NOT TO use this tailor, and I hope that Kacha will take some steps to ensure that this tailorshop is not damaging the Kacha Resort image.
I have send a copy to both Evolution Tour and my travel agent in the hope that they will advice their costumers not to use this tailor.
Best regards
Per Gobel Jensen
Elme Alle 20
2630 Taastrup
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